(Frequently Asked Questions)
No, the login credentials used on the previous website (Username and Password) will no longer be valid and you will have to create a new account. All Participants will have to sign up individually and not through the National Federation.
You can consult the official Bulletins, available on the "Bulletins WSA" page or at the following link: https://www.worldskate.org/component/phocadownload/category/1041-2022-2023-courses.html
Each payment can be processed directly on the platform by the Participants by means of PayPal or Stripe (using a credit or debit card). Should National Federations need to pay the courses for their Participants, they shall inform us by means of an email to firstname.lastname@example.org on which participants and which courses the payment is made for; they will then be able to process the payment via bank transfer or credit card through a direct link.
It means that the course has not yet been published on the platform; more courses will be released in the coming weeks.
You can do that from the "Edit Profile" section of "My Account" page, clicking on "Site Language". The language used in the course material, such as videos, will not be affected.
You can find them in the "Order History" section of "My Account" page. You will also receive an automatic email with a receipt for each order made.
You can find them in the "Certificates" section of "My Account" page.
Should you need any further assistance please feel free to contact us at email@example.com.